Dr. Charles M. Murungi
Department of Hospitality , Kenyatta University
Olanga, C., Gesage, B., & Murungi, C. (2014). Planning Expertise, Variables Influencing Performance Outcomes and Management of Wedding Organization Firms in Nairobi County, Kenya.
Paper Presented in International Antalya Hospitality Tourism and Travel Research Conference 9th-12th December 2014. Porto Bello Hotel Antalya; Turkey.
- July 2011 Made a presentation on “Quality Service in Hospitality Operations”
- July 2010 Made a presentation on “Evolving with the Hospitality Industry”
- July 2007 Made a presentation on “Emerging Trends in Restaurant Marketing”.
- July 2006 Made a presentation on “Team Building and Motivation in the Hospitality Industry” and “Empowerment Strategies for Service Excellence”
- July 2005 Designed and coordinated a course on “Product Development in the Hospitality and Tourism Industry” and made a Presentation titled “Service: a product and strategic imperative”
- July 2004 Made a presentation on “achieving a sustainable competitive advantage using a product service oriented strategy”.
- Aug 2003 Made a presentation on “project management in cyberspace”.