Dr. Charles M. Murungi

charles murungi  

Department of Hospitality , Kenyatta University
P. O. Box 43844-00100 Nairobi, Kenya
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Download Full CV

Conference/Workshop
  • Olanga, C., Gesage, B., & Murungi, C. (2014). Planning Expertise, Variables Influencing Performance Outcomes and Management of Wedding Organization Firms in Nairobi County, Kenya.
    Paper Presented in International Antalya Hospitality Tourism and Travel Research Conference 9th-12th December 2014. Porto Bello Hotel Antalya; Turkey.

  • July 2011 Made a presentation on “Quality Service in Hospitality Operations”
  • July 2010 Made a presentation on “Evolving with the Hospitality Industry”
  • July 2007 Made a presentation on “Emerging Trends in Restaurant Marketing”.
  • July 2006 Made a presentation on “Team Building and Motivation in the Hospitality Industry” and “Empowerment Strategies for Service Excellence”
  • July 2005 Designed and coordinated a course on “Product Development in the Hospitality and Tourism Industry” and made a Presentation titled “Service: a product and strategic imperative”
  • July 2004 Made a presentation on “achieving a sustainable competitive advantage using a product service oriented strategy”.
  • Aug 2003 Made a presentation on “project management in cyberspace”.

Last Updated on Tuesday, 31 March 2015 07:49

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